What does AAD/BDNP offer?

We offer a variety of high-quality design and printing services for large and small businesses, non-profit organizations, and for individual use.

Where is the company located?

The company is based out of Union City, New Jersey-Northern Jersey.

PRODUCTION & SHIPPING

Where does AAD/BDNP ship?

We ship to all 50 States, Puerto Rico and Canada*.

*International rules and regulations apply. Customs are the responsibility of the buyer.

How do you calculate shipping?

Our shipping is calculated based on the total weight of the order and the location the items are being shipped to.

What method of shipping do you use?

We ship our packages via United States Postal Service (USPS) and FedEx.

How fast are the products shipped?

We will ship any items upon completion of the design and after final approval of any sample(s) from the client. Our goal is to ship all products immediately. Because we offer significant low prices we ask that you allow 2-12 days for your product to arrive.

What is the turnaround time on design services?

Time is dependant on the service. More detailed and complex designs take longer than others. First draft can be completed anywhere between 1-7 days. Completion of the service depends on the final approval from the customer or client. Note that additional charges may apply for frequent/additional revisions and samples.

Why would my product take longer than stated?

We like to provide our customers and clients with the best quality and service. We will not deem an order complete until the client gives final approval - so open communication is key. If for any reason there is a delay on our part we will notify you immediately. Also note that holidays will delay orders. Carrier delays are not our responsibility however we will communicate with our carriers on your behalf if needed.

What is the usual shipping time?

The products are shipped within 1-10 days (upon final approval) depending on the location. Pick-up is also available at no charge.

PAYMENT

What method of payments do you accept?

We conveniently accept cash (for orders placed in person), business checks, money orders/cashiers check, major credit cards (Visa, MasterCard, American Express) and, PayPal.

Note: Personal checks are not accepted. Business Checks are subject to processing before order is completed. Credit Cards and PayPal payments are subject to a processing fee.

When is payment due?

At least 50% deposit of the total order is due before commencement of the project. The remaining balance is due upon completion of the project.

Do you offer refunds?

It is our goal to provide top quality and service. In order to accomplish this goal we ask that all of our clients approve the final artwork which is submitted via email or fax through a "Design Sample" document. Refunds are subject to approval by our customer service department and will only apply if there were any errors from our end.

CUSTOMER SERVICE

How can I order some products?

Now you have a variety of ways to order. Order by:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Website: www.alamanahdesigns.com

Telephone: (201) 255-0466 or (732) 800-2367

Fax: (201) 766-1566

How can I request services?

Request our services via This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How can I communicate with a representative?

You can email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .